Activity: 2.6 Understand current state performance
DescriptionWork Breakdown StructureRolesWork Product Usage
Workflow

Activity detail diagram: 2.6 Understand current state performance Business Analyst (BA) 2.6.1 Understand throughput, processing and value add time 2.6.2 Understand process demand capability and productivity 2.6.3 Understand KPI structure Business Analyst (BA) Individual estimations and measurements Detailed Process Flow diagrams 2.6.1 Understand throughput, processing and value add time Process flow diagram-performance times included 2.6.1 Understand throughput, processing and value add time Historical and Forecast related data 2.6.2 Understand process demand capability and productivity Pareto chart on demand Pareto chart on productivity 2.6.2 Understand process demand capability and productivity Current KPI’s - management dashboard or balanced scorecard Top level goals Critical success factors 2.6.3 Understand KPI structure Process flow diagram – performance indicators included Top level KPI structure or management dashboard 2.6.3 Understand KPI structure
Work Breakdown